PETKEI Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

Introduction

Welcome to PETKEI. These terms and conditions govern your use of our website and the purchase of products from our platform. By accessing and using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

Definitions

1. “We,” “us,” or “our” refers to GROWTOGHER A2Z LIMITED, the owner and operator of PETKEI.
2. “You” or “your” refers to the user or customer accessing and using our website.

Intellectual Property

PETKEI is a registered trademark owned by GROWTOGHER A2Z LIMITED. All content on this website, including but not limited to text, images, logos, and product descriptions, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

Product Information

1. We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that the product descriptions or other content on our website are error-free or up-to-date. It is your responsibility to ensure the accuracy and suitability of the products before making a purchase.
2. We reserve the right to modify or discontinue any product without prior notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of products.
3. The colors and appearances of products may vary slightly from the images displayed on our website due to factors such as your device’s display settings and manufacturing variations.
4. PETKEI makes no representation as to the goods, items, products or services referred to in, or sold from, this Site as being available or suitable for use.
5. Products sold on Petkei.co are for use in a domestic setting. If you wish to purchase items for commercial use please contact Petkei Customer Services on “hello@petkei.co” to discuss your product needs. Products for use in commercial settings get more wear and tear than in a domestic setting and are necessarily more robust. For this reason we request that you contact us to discuss your requirements.

Orders and Payment

1. By placing an order on our website, you represent that you are of legal age to enter into a binding contract.
2. You agree to provide accurate and complete information about yourself, including your name, shipping address, and payment details. You are responsible for maintaining the confidentiality of your account and password.
3. All payments are processed securely through our designated payment gateways. We do not store any payment information on our servers.
4. Prices displayed on our website are in GBP (British Pounds) and include all applicable taxes, unless otherwise stated.

Shipping and Delivery

1. We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors. We are not liable for any delays caused by third-party shipping carriers.
2. Shipping costs, if applicable, will be displayed during the checkout process.
3. International customers are responsible for any customs duties, taxes, or fees levied by their respective countries.

Returns and Refunds

1. We do offer Returns and Refunds on specific products that can be seen in Product Characteristics Section of listings.
2. Refunds will be issued in the original payment method used during the purchase.
3. We reserve the right to refuse returns or refunds if the products are not returned in their original condition or do not meet the criteria outlined in our return policy.

Disclaimer of Warranties

1. PETKEI make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content, products, or services available on or through this website. Any reliance on such content, products, or services is at your own risk.
2. PETKEI does not warrant that the website will be error-free or uninterrupted, or that any defects will be corrected. The website and its content are provided on an “as-is” and “as available” basis without any warranties of any kind.

Limitation of Liability

1. In no event shall PETKEI, its officers, directors, employees, or agents be liable to you or any third party for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, data, goodwill, or business interruption, arising from or in connection with your use of the website, its content, or the products or services offered, regardless of the cause of action and even if PETKEI has been advised of the possibility of such damages.
2. PETKEI’s total liability, whether in contract, warranty, tort (including negligence), or otherwise, arising out of or relating to your use of the website or the products or services offered, shall not exceed the amount paid by you, if any, for accessing the website or purchasing the products or services.

Exceptions

The limitations of liability set forth in this section shall not apply to any claims or damages arising from:

1. Intentional misconduct or gross negligence of PETKEI or its representatives.
2. Personal injury or death resulting from the negligence or willful misconduct of PETKEI or its representatives.

Indemnification

1. You agree to indemnify and hold PETKEI harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of our website, violation of these Terms, or infringement of any rights of a third party.

Governing Law and Jurisdiction

1. These Terms shall be governed by and construed in accordance with the laws of the England and Wale. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of England and Whales.

Privacy Policy

Amendment of Terms

• We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our website after the modifications, you agree to be bound by the updated Terms.